Frequently asked questions
It’s simple! You can email us using our contact form! We will then respond within 48 business hours to learn more about your upcoming event and check on item availability. Next, we will create a proposal for you. All items are rented on a first come, first serve basis. If you would like to reserve your items, a 50% non-refundable deposit is required to book the items. The remaining 50 % is due 30 days prior to your event date.
If you would like to pick up your items there is a $200 minimum. Not all items are available for pick up. An enclosed trailer, truck with a cab, or large van will be required for pick up. Furniture must be strapped down securely to prevent it from falling over during transit. 10% restocking and cleaning fee apply.
Our rentals cannot be left outside overnight. They must be either brought inside or covered by a tent with sidewalls to prevent morning dew or rain from blowing in. If you are worried about your rentals getting wet during your event, please inquire about our weather team by emailing us at info@creeksidecharm.co